You will have received an email from us to tell you that your order is on its way, and receive a tracking number so you can follow its progress. However, unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. This is rare but it does happen and is not grounds for cancellation of your order. If your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow it up. We will move the earth to deliver your order to you as soon as possible.
