• Your invoice will be automatically emailed through to you within a few minutes of placing your order. If you are paying via EFT, you will find our banking details and all the necessary info for payment on the invoice.
  • All products that are in stock will be dispatched within 1 working day of receiving payment confirmation. Products that are not in stock will take 1 – 3 weeks for us to make. We will be in contact with you to confirm the estimated delivery date within three working days of placing your order. We will prioritise your order and get it to you as soon as possible.
  • We’ll send you a separate email with tracking information once your order ships. If you have not received an order confirmation email, please check your spam folder and make sure laura@allurecreativity.co.za is on your safe list. If you have not received an order confirmation email, please contact us.
  • If an error message appeared after you click “Place Order,” then there may be an issue with the billing and/or shipping information entered. Please check this information and if your problem persists, please contact us.